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Privacy Policy

Your data is collected solely for the purpose of offering you our services in the best conditions. Our company is committed to respecting the confidentiality of your data. You will find below the details of how your personal information such as your name, address, email, etc. will be used. These rules relate exclusively to the collection of data on escape.brussels via the contact forms.

Use of the site and completing forms implies your agreement to the collection of your personal information which will be used as follows:

What information is collected?

We sometimes collect the user's general contact information, namely (depending on the available fields) his first name, last name, complete address, telephone number, e-mail address as well as information specific to the services for which your request will be made.

What do we do with your information?

The goal of gathering your data is to answer your requests for information in relation to the services and products contained on escape.brussels. (catalog requests, price information, quote request or general information).

Customer communication: Thanks to your data, we could contact you because we consider this exchange as an integral part of our service. We may use your e-mail address and / or postal address to inform you of our news, promotions, and third-party offers that may be of interest to you.
You will always be able to unsubscribe at any time by clicking on the "Unsubscribe" link at the bottom of each e-mail.

Sharing your information.

Your collected data will never be transmitted to third parties.

Deleting your personal information

If you store your information in a database and used to send newsletters (see paragraph above: customer communication), you can always unsubscribe by clicking on the link provided for this purpose below of each e-mail.

Cookies, what is it?

The site escape.brussels uses cookies, a common practice on many websites. Cookies are small amounts of information stored in text files that are saved on your computer when you visit escape.brussels. The information stored in these files will be returned to our server on your next visit.

What are cookies for?

Cookies have two functions: to facilitate navigation on a website and to collect information, such as storing the contents of your shopping cart, or the password of your user account. This is why, when you next visit escape.brussels, you will find the products you had placed in your basket and you will not need to enter your password to connect.

Do cookies record personal information?

Cookies do not store any personal information and no information that would identify you as a person. On the other hand, cookies can not damage (the files of) your computer.

We use the following types of cookies:

Functional cookies: Functional cookies are used to facilitate your navigation on escape.brussels. We use functional cookies to allow you to add products to your cart and to find them in your cart when you return to escape.brussels. We also use cookies which, when we use the online dialogue feature, allow us to track the transactions you are performing on the screen and thus give us the means to guide you step by step, as appropriate. A cookie is used to check if the user has chosen to close this explanatory pop-up so that it does not come back on the screen every time. It is also a cookie that is used to no longer display the information bar regarding the use of cookies once the user has closed it.
Cookies used for analysis purposes: These cookies allow us to analyze the browsing behavior of visitors to escape.brussels. We use it to, if necessary, improve the usability of escape.brussels.
Advertising cookies: These cookies allow us to analyze the relevance of advertisements that we publish on escape.brussels. As a result, we are able to identify and display advertisements and promotional offers that best match your interests.

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