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Privacy Statement

escape.brussels takes the processing of personal data very seriously. We are committed to ensuring the highest level of protection for your personal data in accordance with applicable European regulations. In this section you will find details about the collection of personal data and what we do with it.

Who processes your data?

The personal data collected is recorded and processed by escape.brussels (hereinafter referred to as escape.brussels).

What data is it?

This is the data you share with escape.brussels as part of a service order (online or by phone), when you call our service department, or if you submit a claim. This also applies to personal data provided when creating or activating your online account on our platform. It may also be data that you send us giving your opinion on our services. We collect and process data when you browse our website (see Cookie Policy).

escape.brussels also uses data collected from third parties, provided you have given your consent to these third parties.
Examples of data collected:
surname, first name, postal address, e-mail address, telephone number, history of files related to our after-sales service, request for refund of the difference, etc.

The use of cookies

What are cookies?

Cookies are small information files that are automatically saved to your computer's hard drive when you visit a site. These files include a unique identification number.

Why does escape.brussels use cookies?

These cookies facilitate your visits and speed up your subsequent access to the site. They are used, among other things, to make sure that you gagderez the same phone number to contact us. They are also used to customize the site according to your preferences. Cookies help to prevent you from always receiving the same information or to re-encode your data during visits to our site.

Cookies are also used to analyze the use of the site to identify and eliminate possible malfunctions.
You must not allow the use of cookies in your browser to access our site. However, your visit may lose comfort if your browser refuses conkies.

How long are these cookies saved?

Cookies are saved for a period of one year.

Can I refuse cookies?

The configuration of most browsers allows you to accept or decline cookies, and to be informed each time a cookie is used. You are free to refuse these cookies, although this may affect the navigation and functionality of the services on the site. Please consult the help function of your browser for more information.

Google Analytics

Our website collaborates with Google Analytics, a Web Analytics service of Google, Inc. Google Analytics uses a cookie to evaluate the use of our site and allows us to report on activities on our website. This helps us understand how visitors use our site. You will find more information about the processing of data by Google Analytics, via this link www.google.com/analytics/terms/en.html.

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